For first-time users

Thank you for visiting the SINA COVA official online store.
This website is the official online shop of SINA COVA , a sporty casual wear brand that exudes calm and elegance and stimulates the adult spirit, for those who love the sea or have a longing for the sea.

In addition to a high-quality shopping experience, please enjoy the website that presents the unique world view of [SINA COVA] .

We also offer a variety of member-only content, such as member-only benefits, event information, and a points system, so please take this opportunity to register as a member.

1. Benefits of Membership Registration
- You will not need to enter your address the next time you shop. (Multiple addresses can be registered.)
- You can earn points. (100 yen = 1 point, 1 point = 1 yen.)
- You can check your purchase history.
- Members-only novelties and special offers are available.
→ Click here for how to register as a member

● Member Benefits ●
① Receive 300 points on your birthday Receive 300 points every year on your birthday.
You can register from My Account (My Page).

② Introduction of a member rank-up system. Conditions for rank-up to Gold Membership: Regular members who spend more than 300,000 yen on orders during the year from March 1st to February 28th will be ranked up to Gold Membership from March.

Gold Member Benefits
① Point redemption rate increased from 1 point for every 110 yen (tax included) to 2 points for every 110 yen (tax included).
②Special novelty gift for Gold members only! (Once a year)

2. Ordering process
1. Select a product and add it to your cart
2. Check the contents on the cart page
3. Enter your payment method and shipping address
4. Order Confirmation
5. Product Shipping *We will send you an order confirmation email and a shipping completion email when your order is confirmed and when the product is shipped, respectively.
Please check your reception settings in advance.
→For information on how to receive emails, please refer to [FAQ Q7 in the User Guide] .

3. Payment Methods
- Credit card (Visa/Master/JCB/Amex) *One-time payment only
- Cash on delivery (330 yen nationwide / Free for purchases over 11,000 yen)
- Bank transfer (prepayment, bank transfer fees borne by customer)
- Various payment services (Shop Pay / Google Pay etc.)
👉Learn more about payments
👉For more information on various payment services, click here

4. Delivery and shipping fees
- Nationwide flat rate of 880 yen (tax included)
- Free shipping on orders over 16,500 yen (tax included)
- Delivery date and time can be specified (may be delayed by up to 3 days depending on the region)
- International shipping available (separate shipping fee)
👉Learn more about shipping here

5. Returns and Exchanges
- Within 14 days of receiving the product
- Only unused items with tags are accepted
- Sale items are not eligible 👉For more information on returns and exchanges, click here

6. Frequently Asked Questions 👉 Please refer to the FAQ in the User Guide .

7. Contact Us
- Email inquiry form: [here]
- Telephone inquiries: 06-6942-4758 (weekdays 10:00-17:00 / excluding holidays)